QUESTIONS AND ANSWERS
HHW FAQ
01
SCHEDULING
Do I need to schedule a pickup for my home?
Yes. Select Schedule Pickup to open the online scheduler. Choose your city to view available pickup dates, accepted items, and collection.
Are there pickup limits?
Yes. Review your city’s pickup limits when scheduling your items. Items exceeding your scheduled pickup limit will not be collected and may be scheduled for the next pickup window.
Can I reschedule or cancel my pickup?
Yes. You can reschedule through the online scheduler. To cancel your pickup, email us at contact@hhwcurbside.com
02
WHAT WE COLLECT
What items does HHW Curbside accept and not accept?
Visit our Accepted Items page to review HHW items. When scheduling your pickup, check whether e-waste is included with your city’s service.
Can HHW Curbside collect waste from a business or contractor?
No. HHW Curbside accepts household-generated waste only. Business, contractor-generated, and industrial waste are not accepted.
03
SAFE PICKUP & PREPARATION
How should I prepare my items for pickup?
Review the Procedures page and follow the HHW instructions provided when you scheduled your pickup.